FAQ

If you still have any questions, please write to us support@nevex.com.br and we will respond within a maximum of 24 hours.

THE GX-USB WORKS WITH WINDOWS 7?
Yes, the drivers for Windows 7 comes included with the product. This is a great advantage because the Mach3 does not support Windows 7 with parallel port.

THE GX-USB WORKS WITH NOTEBOOKS?
Yes, you can use any computer that has a USB port. But it is necessary that the computer has sufficient resources (memory, etc.) for the Mach3 work properly.

CAN I USE EMC2 INSTEAD OF MACH3?
No, this version is not possible. We are working on a plugin for EMC2 on Linux.

WHAT IS THE MAXIMUM FREQUENCY PULSE THAT MOTION CONTROLLER SUPPORT?
The controller supports up to 200,000 pulses per second.

THE MOTION CONTROLLER NEED A POWER SUPPLY?
No. The power is through the USB cable.

THE GX-USB/GX-ULT CAN CONTROL THE MOTORS DIRECTLY?
No, the Controller does not contain the portion of power required by the engines. You need a driver for the stepper motor or servo motor interface with Step / Dir.

CAN I USE CONTROLLERS SERVOMOTORS?
Yes, you can use controllers that have step and direction interface (Step / Dir).

HOW MANY DRIVERS CAN TURN IN GX-USB/GX-ULT?
The controller supports up to 4 axes (X, Y, Z, A).

WHAT IS THE TIME WARRANTY OF GX-USB/GX-ULT?
The time warranty against manufacturing defects is 3 months.

YOU REPAIR THE BOARDS IN THE WORST CASE HAPPEN?
Yes, as board manufacturers, we provide the service repair and replace damaged components. The cost will depend on the components that need to be exchanged.

The GX-USB BOARD IS ELECTRICALLY ISOLATED?
Yes, it uses digital isolators between the plate and the inputs / outputs, protecting your PC from high voltage drivers.

WHAT IS THE MAXIMUM LENGTH OF CABLE USB RECOMMENDED?
We recommend a maximum length of 5 meters.

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